Privacy & Cookies Policy

This Privacy & Cookies Policy explains how Cris Services Ltd collects, uses and protects any personal information you provide when using this website.

Cris Services Ltd is committed to ensuring that your privacy is protected. Any personal information you provide will only be used in accordance with this policy and applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR).

Who we are

Cris Services Ltd
Website: https://www.cris-services.com/

For the purposes of data protection law, Cris Services Ltd is the data controller.

What information we collect

We may collect and process the following personal information:

  • Name
  • Company name
  • Contact details, including email address and telephone number
  • Information you choose to provide via our website contact forms or email enquiries

How we use your information

We use your personal information for the following purposes:

  • To respond to enquiries and provide requested information or services
  • Internal record keeping
  • To operate, maintain and improve our website and services
  • To communicate with you in relation to enquiries you have made

We do not use your personal information for unsolicited marketing.

Lawful basis for processing

Under UK GDPR, we process personal data on the following lawful bases:

  • Consent – where you submit information via our contact forms
  • Legitimate interests – to respond to enquiries and operate our business
  • Legal obligation – where we are required to retain information by law

How long we keep your information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal, accounting or regulatory requirements.

Sharing your information

We do not sell, rent or trade your personal data.

Your information may be processed by trusted third-party service providers (such as website hosting, email services or analytics providers) solely for the purpose of operating our website and business, and always under appropriate data protection safeguards.

Analytics and website monitoring

We use tools such as Google Analytics, Google Tag Manager, and Google Search Console to help us understand how visitors use our website and to monitor site performance.

Google Analytics uses cookies to collect anonymised usage data

Google Tag Manager is used to manage website tags and does not collect personal data on its own

Google Search Console provides aggregated search performance data and does not use cookies on our website

Analytical cookies are only used where you have provided consent via our cookie preferences.

Cookies

Cookies are small text files that are stored on your device when you visit a website. They help websites function correctly, improve user experience, and provide insight into how the site is used.

Our website uses the following categories of cookies:

 

Strictly necessary cookies

These cookies are essential for the website to function and cannot be switched off. They are used for core functionality such as security, consent management and form protection.

Functional cookies

These cookies enable enhanced functionality and features, such as embedded video content. They may be set by us or by third-party providers whose services are used on our pages.

Analytics cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve website performance and usability.

Advertising cookies

These cookies may be used to deliver relevant advertisements and measure the effectiveness of advertising campaigns. They may be set through our site by advertising partners.

Except for strictly necessary cookies, cookies will only be set where you have given your consent via our cookie consent tool. You can review and manage your cookie preferences at any time.

For an up-to-date list of cookies used on this website, including their purpose and duration, please refer to the cookie preferences panel.

 

Your data protection rights

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request erasure of your personal data
  • Object to or restrict processing of your data
  • Request data portability where applicable
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details on our website.

Complaints

If you believe your personal data has been handled improperly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Changes to this policy

We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page.